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Privacy Policy

Last Updated: January 18, 2019

At ToledoTrade, a division of Gar Wood Securities, LLC,  accessible from www.toledotrade.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ToledoTrade and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at support@toledotrade.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

ToledoTrade, a division of Gar Wood Securities, LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • You have given ToledoTrade, a division of Gar Wood Securities, LLC permission to do so.
  • Processing your personal information is in ToledoTrade’s  legitimate interests.
  • ToledoTrade, a division of Gar Wood Securities, LLC needs to comply with the law.
  • ToledoTrade, a division of Gar Wood Securities, LLC will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Information We Collect

ToledoTrade collects and processes Personal Information from you. This may include, among other things, information:

  • provided during the ToledoTrade account application process or during use of any of ToledoTrade’s website applications (for example, your name, email address, telephone number, birth date, tax ID number, investment objectives, etc.);
  • acquired as a result of the transactions you conduct through the ToledoTrade systems or in connection with services offered by ToledoTrade;
  • received from consumer-reporting agencies;
  • collected through Internet cookies (for further information on our use of cookies, please see our Cookies and Web Beacons section)

We may use your Personal Information for the following purposes (“Permitted Purposes”):

  • To provide you with brokerage and other services available on our platforms, and/or to deal with any requests or inquiries you may have;
  • To pursue legitimate interests, including to carry out, monitor and analyze our business or operations;
  • To conduct our recruiting processes;
  • To contact you (unless you tell us that you prefer us not to) regarding features and functionality that may be of interest to you;
  • To enter into or carry out contracts of various kinds;
  • To conduct monitoring by us or any other person on our behalf using various methods, including: (i) the use of “intelligent” automated monitoring tools; or (ii) through random monitoring of systems, for example systematically via electronic communication recording tools; (iii) specific monitoring of systems for example in relation to investigations, regulatory requests, subject access requests, litigation, arbitration or mediation or; (iv) data tracking, aggregation and analysis tools that pull data from various disparate data sources to draw linkages and/or detect behavioral patterns, interactions or preferences for analysis (including predictive analysis); and/or (v) using other similar monitoring technology that may become available from time to time;
  • To comply with applicable laws or regulations in any country;
  • For any other purpose for which your Personal Information was provided to us.

We may process your Personal Information for the following purposes after obtaining your express consent where legally required:

  • To communicate with you through the channels you have approved to keep you up to date on the latest developments, announcements and other information about ToledoTrade services, products and technologies;
  • To conduct customer surveys, marketing campaigns, market analysis, or promotional activities;
  • To collect information about your preferences to create a user profile to personalize and foster the quality of our communication and interaction with you (for example, by way of newsletter tracking or website analytics).

Log Files

ToledoTrade follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, ToledoTrade uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can learn how to manage cookies on your web browser by following your browser documentation.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of ToledoTrade.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on ToledoTrade, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that ToledoTrade has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

ToledoTrade’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ToledoTrade does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Updating your Personal Information

If any of the Personal Information that you have provided to us changes, for example if you change your email address or if you wish to cancel any request that you have made of us, please let us know by contacting ToledoTrade Customer Service through the ToledoTrade website at www.toledotrade.com/support/. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete Personal Information that you provide to us.

Updates to this Privacy Policy

This Privacy Policy was last updated on January 18, 2019. We reserve the right to update and change this Privacy Policy from time to time, for example, in order to reflect any changes to the way in which we process your Personal Information or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on our website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

See Why Our Clients Love Us*

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* Testimonials appearing on this site are not considered paid testimonials and are actual client submissions based on individual experiences or clients who have used our products and/or services. However, individual results vary and are not necessarily representative of all those who will use our products and or/services. These testimonials are in no way guarantees for future performance or success. The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or or the entirety of the testimonial did not seem relevant for the general public. ToledoTrade is not responsible for any of the opinions or comments posted to our site.

Securities and futures offered through Gar Wood Securities LLC. Member FINRA | SIPC | NFA. Check the background of Gar Wood Securities LLC DBA ToledoTrade on FINRA’s BrokerCheck.

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