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ToledoTrade, a division of Gar Wood Securities has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

Contacting Us – If after a significant business disruption you cannot contact us as you usually do at (773) 339-6868 or go to our web site at www.toledotrade.com. If you cannot access us through either of those means, you should contact our clearing firm, as applicable, for liquidating orders, check and wire requests and securities transfers;  Interactive Brokers LLC at 866-694-2757 and www.interactivebrokers.com.

Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm backs up their important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that it’s their objective to restore their own operations and be able to complete existing transactions and accept new transactions and payments within 8-24 hours. Your orders and requests for funds and securities could be delayed during this period.

Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within the same business day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within one business day. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site www.toledotrade.com or our customer emergency number, (847) 516-7910 on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.

For more information – If you have questions about our business continuity planning, you can contact us at (312) 662-1265 or [email protected] In addition, our business continuity disclosure may be accessed at https://www.toledotrade.com/business-continuity-plan/.

See Why Our Clients Love Us*

I’m able to trade US stocks from NZ very inexpensively and they also have great software and great support. No complaints at all!

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New Zealand
Rating : 5

I just started with ToledoTrade, and I was shocked at the service and pricing. The platform is user friendly and very custom to each trader’s needs. Much better than large companies.

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United States
Rating : 5

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United Arab Emirates
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United States
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United States
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United States
Rating : 5

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United Arab Emirates
Rating : 5
* Testimonials appearing on this site are not considered paid testimonials and are actual client submissions based on individual experiences or clients who have used our products and/or services. However, individual results vary and are not necessarily representative of all those who will use our products and or/services. These testimonials are in no way guarantees for future performance or success. The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or or the entirety of the testimonial did not seem relevant for the general public. ToledoTrade is not responsible for any of the opinions or comments posted to our site.

ToledoTrade is a division of Gar Wood Securities, LLC, through which securities and futures are offered. Member FINRA | SIPC | NFA. Check the background of ToledoTrade, a division of Gar Wood Securities, LLC. on FINRA's BrokerCheck.

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4355 Weaver Pkwy #320 Warrenville, IL 60555